Privacy Notice

1. Identity of the Data Controller

In compliance with the Federal Law on Protection of Personal Data Held by Private Parties, La Matriarca, located in Mexico, is responsible for the use and protection of the personal data you provide through our website www.lamatriarca.com.mx.

2. Personal Data We Collect

The data we may request includes:

Full name
Phone number
Email address
Shipping address
Payment information (securely processed by Wix Payments)

La Matriarca does not directly store banking or card information.

3. Purposes of Data Processing

Your personal data will be used for the following purposes:

Processing and delivering orders
Confirming payments and issuing receipts
Sending information related to purchases, promotions, or customer support
Responding to questions or complaints

4. Data Transfer

Your data will not be shared with third parties, except when necessary to fulfill the purposes mentioned above (for example, shipping companies such as Estafeta or the payment gateway Wix Payments).

5. ARCO Rights (Access, Rectification, Cancellation, and Opposition)

You may exercise your ARCO rights at any time by sending an email to contacto@lamatriarca.com.mx, including:

Full name
Description of the right you wish to exercise
A copy of an official identification

La Matriarca will respond to your request within a maximum of 15 business days.

6. Use of Cookies

Our website uses cookies to enhance browsing experience and analyze traffic.
You can disable cookies in your browser settings without affecting access to the site.

7. Security

La Matriarca implements technical, administrative, and physical measures to protect your personal information against damage, loss, alteration, or unauthorized use.

8. Changes to This Privacy Notice

We reserve the right to update this notice at any time.
Any modification will be published on this website with the corresponding update date.

9. Contact

If you have any questions about this Privacy Notice or the processing of your personal data, please contact us at:
📧 contacto@lamatriarca.com.mx
💬 WhatsApp: 556 447 9613

📅 Last update: October 2025